Volume 19, No. 2, 2022
Responsible Digital Citizenship: A Measurement Of Trust In The World Wide Web
Dave E. Marcial , Jan Cynth Palama , Aurielle Lisa Maypa , Markus A. Launer
Abstract
The Internet is a powerful platform in the workplace. However, when abused, it is a place that destroys everyone. This paper presents how society is practicing netizenship responsibility. Specifically, it measures trust towards the Internet and social media as perceived by the employees. It also describes predictors that affect confidence level on the Internet and social media trust. A total of 5146 were analyzed from 36 countries. An online survey questionnaire was used utilizing the Marcial-Launer Digital Trust in the Workplace Questionnaire. Results show that the overall mean of the agreement level on Internet trust is moderate (x? = 2.59). It also shows that age, gender, continent, innovation index, income level, social technologic ladder, internet satisfaction, job position, company form, company role, and company size were significant predictors of Internet trust. It is concluded that citizens have reasonable confidence that society is doing responsible citizenship. There is a need to establish an ecosystem that can be digitally trusted.
Pages: 6852-6868
Keywords: digital trust, Internet trust, responsible use of social media, netizenship