Volume 17, No. 1, 2020
Levels Of Emotional Intelligence Among College Librarians – A Study With Reference To Chennai
P. BALAMURUGAN , Dr. C. RANGANATHAN
Abstract
Emotional Intelligence is popular idea in organizational psychology and the field is gaining a momentum in management, education and in modern research. Library Science is of no exception, as the concept is becoming novel and interesting. Due to advancement in information technology and availability of digital platform library as a profession is facing demanding assignments from the ever growing library clients. The needs and behavior of library users is also multitude and challenging. Hence, this circumstances post a professional challenge for the librarian to handle the situation effectively by using his emotional intelligence skills. This study is an effort to explore into the level of emotional intelligence among librarians and conducted with special reference to librarians working in selected arts & Science colleges and engineering colleges in and around Chennai, Tamil Nadu State, India. The objective of the present study is to know the level of emotional intelligence among college librarians. The researcher has chosen a descriptive research design, as the research has a specific objective to be accomplished. A five point rating scale questionnaire was constructed based on the major emotional intelligence factors like self awareness, self regulation, self motivation, social awareness and social skills. The questionnaire was validated to test its reliability. The data was analyzed by employing chi-square technique. The study revealed that the age and experience of the respondent have significant association with the level of emotional intelligence. The study also suggests suitable faculty development programme for young aspirants to enhance their skills.
Pages: 533-549
Keywords: Emotional intelligence, Librarians’, Self Awareness, Self Regulations, Self Motivation, Social Awareness, Social Skills